Effective Date: May 16, 2025

At Vines in Pines, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase through our website.

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Information We Collect

When you use our website, we may collect the following information:

• Personal Information: such as your name, email address, phone number, and billing/shipping address when you place an order or fill out a form.

• Payment Information: processed securely through third-party providers. We do not store your credit card details.

• Non-Personal Information: including browser type, device information, and site usage data to help improve our website.

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How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchases or inquiries

• Provide customer support

• Improve our website, services, and customer experience

• Send promotional emails or updates (only if you opt-in)

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Sharing Your Information

We do not sell or trade your personal information. We may share your information only with trusted third-party services (such as payment processors and delivery providers) necessary to complete your order.

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Data Security

We take appropriate security measures to protect your personal information. However, no method of transmission or storage online is 100% secure, so we cannot guarantee absolute security.

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Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request corrections or updates to your information

• Opt-out of receiving marketing emails at any time

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Cookies

Our website may use cookies to enhance your browsing experience. You can disable cookies in your browser settings if you prefer.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.